If you are accessing your account via an email client or other device, let us know. Are you receiving any error message when deleting email messages? If yes, what is the exact error message?.Did you make any changes to your account settings before you encounter the issue? If yes, provide us the step-by-step procedures you have taken in to your account.Does the issue also happen to other account using your browser/computer?.Does the issue occur using a different browser/computer?.If the issue persists, we would like you to answer the following questions for investigation: Once done, kindly check if you can already delete messages in your Inbox folder.

Optimize your browser to clear your browser's cache and temporary internet files and make sure that you are using yourīrowsers latest version for best browsing experience. Please verify where exactly are you accessing your account, is it via web browser or an email client? If via a web browser, it is possible that this is a browser issue. Spam - all spam goes into here and IMAP All Mail think this relates to IMAPīin - all mail used to empty into here, now goes into deleted items above

We understand that the folder called is actually our IMAP folder, though we don't use a google mail email address.

All the relevant emails go into the folders without the prefix inbox.

Inbox/deleted items, inbox/sent mail and inbox/junk email never contain anything.Under inbox on livemail, we have standard subfolders such as 'deleted items' listed as inbox/deleted items but the subfolders we have created have inbox in capitals as INBOX/Sue for example. Ports are the settings given by our ISP, Virgin media.once that is done, when you move mail around in your Mavericks MAIL client, it should move it properly with the right labels. you need ALL MAIL exposed to your IMAP client. Required ports haven't changed and have never been blocked before by our firewall The only folders you can keep locally for IMAP are: If you want to empty other IMAP mailboxes, you will want to set up local folders on the Mac - use the built in help and search for 'Create Mailbox' to get the steps to make a local folder so you can move all the messages there and then send a delete. OK - I have tested and while it does work, I have noticed that it takes 10 seconds to update on GMAIL side of the house.

Mac mail gmail imap cannot delet emails